Contact and Support
Use the channels below for account support, billing, privacy, and legal-policy questions.
Effective: March 4, 2026
Updated: March 4, 2026
Version: 2026.03
This policy set is designed for EU/EEA, United Kingdom, and United States (including California).
Business Identity
Legal entity: CrossCheckAI
Trade name: CrossCheckAI
Support Channels
General support: [email protected]
Billing support: [email protected]
Privacy requests: [email protected]
- Support SLA: Initial response within 3 business days
- Support timezone: UTC+08:00
What to Include in Your Request
To speed up processing, include account email, order/session ID, country/region, and a concise description of your request.
Legal Identity and Support
CrossCheckAI is operated by CrossCheckAI.
Support: [email protected] · Privacy: [email protected]